We are pleased to announce an important development within the National Medicines Verification System (NMVS): the implementation of the National Alert Management System (NAMS), now available to all End-Users in Romania – pharmacies, wholesalers and hospitals.
Developed by Arvato, the NMVS provider, NAMS builds on extensive system expertise and a strong understanding of the regulatory framework, with the aim of improving alert management activities for all stakeholders.
We encourage all End-Users to start familiarizing themselves with this new system, as NAMS will become the official communication channel between End-Users, OSMR and the National Competent Authority (ANMDMR).
How to access NAMS
End-Users can connect to NAMS via the internal application, using the same credentials as for NMVS and the same digital certificate.
What changes with NAMS?
NAMS introduces a more efficient and transparent way of managing alerts:
- Alerts viewed in real time
- Add comments, supporting documents, or photos directly in the system
- Apply the correct resolution for each alert
- View all alerts, including history and status update
The architecture of NAMS represents a significant improvement compared to the current workflow, which relies mostly on weekly alerts reports. With NAMS, alerts can be managed on a daily basis, enabling faster resolution and a better overview.
By streamlining alert management and improving response time, NAMS will contribute to:
- Increased operational efficiency
- Better collaboration between stakeholders
- A gradual reduction in the number of alerts
- Ultimately, enhanced patient safety
